At Sustainable Energy Partners, safeguarding your privacy is a top priority for us. We are dedicated to ensuring the confidentiality of your personally identifiable information when you engage with our website. This Privacy Policy outlines our approach to gathering and utilizing information from you. By utilizing this website, you agree to the terms outlined in the most recent version of this Privacy Policy. Additionally, we recommend reviewing our Terms of Use for comprehensive insights into your  usage of this website and any specific terms relevant to certain services or materials available on particular sections of this website. Throughout this document, “We,” and “our” refer to Sustainable Energy Partners and its affiliated entities, while “You,” “your,” “visitor,” or “user” denote the individual accessing this site.

Our Privacy Policy delineates the treatment of both your personal and non-personal information.

Non-personal information pertains to data that does not individually identify you. When you peruse this website for information, such as details about our services, we may collect specific non-personal information from your web browser. Given that non-personal information does not reveal your identity, there are no constraints on how we can utilise or share this information. On the other hand, personal information, such as your name, address, email address, phone number, and fax number, uniquely identifies you as an individual. We may gather personal information through various means, including when you submit an application or transaction, or when you voluntarily provide information to us for specific purposes or activities.

Yes, we employ cookies and related technologies, like web beacons, to collect data on our website. Cookies, being text files stored on your hard disk by a web page server, uniquely identify you and assist in saving time by facilitating a seamless browsing experience. Web beacons, on the other hand, are small graphic images enabling the monitoring and collection of specific information about web page viewers. Third-party vendors may also utilise cookies on our website to analyse anonymous usage data. You have the option to accept or decline cookies through your web browser settings, although declining may limit your access to certain features of our website.

Personal information collected from or about you enables us to provide access to our website, respond to your inquiries, facilitate transactions, and improve our services. We may also use this information to communicate with you regarding relevant programs, products, or services, and for analytical purposes. Additionally, personal information may be shared with authorised third parties solely to fulfil service requirements or comply with legal obligations. SECURITY MEASURES FOR PERSONAL INFORMATION We have implemented industry-standard security measures to safeguard your personally identifiable information from unauthorised access or misuse. Only authorised personnel and designated third-party vendors have access to this information, which is treated with utmost confidentiality. 

Our website may contain links to external sites whose privacy practices may differ from ours. Sustainable Energy Partners is not responsible for the privacy policies or content of such websites. PUBLIC FORUMS Any information shared in public discussions on our website becomes publicly accessible. We advise against disclosing sensitive information in these forums and remind users to comply with our established policies. 

You retain the right to access, correct, update, or delete personally identifiable information submitted to our website. Instructions for such actions can be found on relevant web pages or by contacting us directly at info@sustainableenergypartners.com.au 

Sustainable Energy Partners does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently obtained such information, please contact us promptly. 

Sustainable Energy Partners reserves the right to amend this Privacy Policy at any time. Notice of material changes will be provided on our website's homepage for a specified period. For inquiries regarding privacy matters, please contact us at: info@sustainableenergypartners.com.au